At AIG, we are always do every effort to offer excellent service to our customers. If you have a complaint about how we handled your insurance application/claim, please immediately contact us.
Send your complaint directly to firstname.lastname@example.org, Fax +20 2 3308 2010 or personally at your nearest branch.
44 Abdel Moniem Riad Street, 1st floor, Mohandessin, Giza
Tel +20 33082000
Fax +20 2 3308 2010
9 Ahmed Orabi Square, El Manshia - Alexandria
Tel +20 34845486/9/0/6
Fax +20 3 4845 483
Please make sure that you include the following information:
Once received your complaint, you will receive an acknowledgment receipt from our side. We will investigate and let you know what went wrong and advise you what we are doing to put things right. We will contact you within 5 working days from receiving your complaint, either with a full reply or to update you with status if we have not finished our investigation.